Returns & Exchanges
We offer a 14-day return window for all unworn and original-condition items to ensure your complete satisfaction with your Veneda Carter pieces. Please note that all jewelry and sale items are considered final sale and cannot be returned.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags, dust bags, and authenticity cards are included.
Ship the Item
Affix the prepaid shipping label provided via the portal and drop your package off at any authorized courier location.
Receive Your Refund
Once our team inspects the return, a refund will be issued to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing